DISCOVER THE POWER OF INFOIQ SERVICE SOLUTIONS

DMI's InfoIQ® Service data product processes over 50 million repair orders each month for virtually every dealer in the US and Canada. Our data and applications can power your Service department initiatives, from marketing and loyalty programs to vehicle histories and operations analysis. DMI's InfoIQ Service data fuels programs such as:

  • Incentive and loyalty programs
  • Customer satisfaction surveys
  • Maintenance reminders
  • Dealership performance reporting
  • Vehicle history reports

All of our Service data products include the highest quality, most complete vehicle information available, with available build data on the vehicle, integrated into our Service data product.

OP CODE CATEGORIZATION

Regardless of dealership practice, our cleaning process interrogates the operation description to standardize labor categories, uncovers instances where multiple operations are lumped into a single labor operation line, and removes the variability inherent to service advisor behavior and turnover on the drive. Our proprietary technology, developed over the last 20 years, makes us the industry leader in clean, action-ready service data.

SERVICE APPOINTMENTS

Stay on top of your upcoming appointments and bring back the ‘No Shows’. Our service appointment data gives you consistent and quality data across your dealership client base so you can help turn those appointments into service revenue.

OPEN REPAIR ORDERS

Don't wait for the RO to be closed or the warranty claim submitted - get advance knowledge of vehicle issues with DMI Open RO data. Track how long a vehicle is in for repair, proactively manage issues to increase customer satisfaction, and track trends and seasonality in real-time. Open RO can help you react quickly to customer issues and market conditions, and take advantage of service marketing opportunities.